Last updated: october 2024
At SeaNXT, we are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, share, and safeguard the information you provide when using our website https://www.sea-nxt.com (hereinafter referred to as "the Site"), as well as your rights regarding your personal data, in compliance with the General Data Protection Regulation (GDPR) and applicable laws.
1. Data Controller
The data controller responsible for the processing of personal data collected on the Site is SeaNXT, a brand of CNXT INDUSTRY SAS, headquartered at [address].
For any questions regarding the management of your personal data, you can contact us by email our contact page.
2. Data Collected
We collect and process the following types of data when you use our Site or Services:
- Identification data: Name, first name, email address, phone number, postal address.
- Site usage data: IP address, cookies, browsing data, login credentials, information about the device used (computer, smartphone, etc.).
- Data related to your interactions with us: Order history, product preferences, support requests, communications with customer service.
- Geolocation data: If you consent to the use of your location to access certain services, such as booking a test drive or scheduling a service appointment.
3. Purpose of Data Processing
Your data is collected and used for the following purposes:
- Account management: Creation, modification, and deletion of your SeaNXT account.
- Service provision: Access to the Site’s features (test drive booking, service requests, product manual consultation, etc.).
- Communication: Sending newsletters or communications about our products and services, subject to your consent.
- Site improvement: Analyzing user behavior to optimize the site's usability and performance.
- Security: Preventing fraud and protecting data and IT systems.
- Compliance with legal obligations: Adhering to current laws and managing potential disputes.
4. Data Sharing and Transfer
SeaNXT is committed to never selling, renting, or transferring your personal data to third parties without your consent. However, in certain cases, your data may be shared with third parties:
- Authorized partners: Distributors and authorized repairers to provide certain services (test drives, after-sales service, etc.).
- Service providers: Subcontractors involved in the management of the Site or our Services (hosting, maintenance, analytics services, etc.).
- Public authorities: If required by law, we may share your data with competent authorities.
In cases where your personal data is transferred outside the European Economic Area (EEA), SeaNXT will ensure that adequate protection measures are in place, in compliance with GDPR requirements.
5. Data Retention
We retain your personal data only for the duration necessary for the purposes for which it was collected, or as required by legal and regulatory obligations. Specifically:
- Data related to your user account is retained as long as your account remains active.
- Data used for communication purposes (newsletters) is retained until you withdraw your consent.
- Browsing data is retained according to the legal duration of cookie storage (refer to our Cookie Policy for more details).
6. Your Rights
In accordance with current regulations, you have the following rights concerning your personal data:
- Right of access: You can request access to your personal data and obtain information on how it is being processed.
- Right to rectification: You can request the correction of your data if it is inaccurate or incomplete.
- Right to erasure: You can request the deletion of your personal data in certain circumstances.
- Right to restriction: You can request the restriction of the processing of your personal data.
- Right to data portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
- Right to object: You can object to the processing of your data, particularly for marketing purposes.
- Right to withdraw consent: You can withdraw your consent at any time for processing based on that consent (e.g., newsletter subscriptions).
To exercise these rights, you can contact us via email at [info@sea-nxt.com] or by mail at [postal address]. You also have the right to file a complaint with the relevant data protection authority (such as the CNIL in France).
7. Data Security
We implement technical and organizational security measures to protect your personal data from unauthorized access, modification, disclosure, or destruction. These measures include data encryption, firewalls, and strict access controls to our data storage systems.
GDPR
The information collected on this form is recorded in a computerized file by CNXT INDUSTRY SAS in order to identify customers who own products of the brand and to process their requests and messages in their customer account. The legal basis for this processing is the user’s consent.
The data collected will be communicated only to the following recipients: website administrator, publication manager, and data protection officer (DPO).
The data will be stored until the user requests the deletion of their data in writing or deletes them from their customer account in the "My personal data" section.
You have the right to access your personal data, rectify them, request their deletion, or restrict their processing. These actions can be carried out in writing or directly from your customer account in the "My personal data" section.
For more information about your rights, you can consult the website cnil.fr.
To exercise these rights or for any questions about the processing of your data, you can contact our Data Protection Officer or the department responsible for handling these requests at the following address: rgpd(@)sea-nxt.com.
If you believe, after contacting us, that your "Data Protection and Privacy" rights are not being respected, you can file a complaint with the CNIL.
8. Cookies
Our Site uses cookies and other similar technologies to enhance your browsing experience and analyze the use of the Site. You can manage your cookie preferences directly in your browser settings or by referring to our Cookie Policy.
9. Changes to the Privacy Policy
SeaNXT reserves the right to modify this privacy policy at any time to comply with legal, technical, or commercial changes. We will notify you of any updates via email or through a notification on the Site. We encourage you to regularly review this page to stay informed of any changes.
10. Contact
For any questions regarding this privacy policy or to exercise your rights related to your personal data, please contact us:
- By email: contact page
- By phone: +33 4 23 32 32 29 (non-premium rate call from mainland France).
SeaNXT is committed to protecting your data and ensuring its confidentiality throughout its processing.