SeaNXT Service



Please submit your request using this form. Be as specific as possible.

Submit only one request at a time — our support team will get back to you as soon as possible, excluding weekends and public holidays.



Customer Information

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Product Information


Please select your product from the list below



Enter your serial number (e.g. E1BK2505XXXX)*

The serial number can be found at the beginning of the user manual, on the transport case, and inside the unit.

Proof of Purchase (Invoice)



    After-Sales Service Request Details

    Have you tried performing a reset?

    You can perform a hard reset by pressing the small button located inside the charging port.

    Would you like to upload a photo of the issue?


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